All services available on this Website are strictly classed as digital goods.
There are no physical products, and nothing will be shipped to a physical address.
Services are delivered digitally or in person.
We operate on a strict privacy-first model. Because we do not sell physical goods, we do not require, store, or retain your physical address, full name, or account registration details.
No Account Creation: Users are not required to (and cannot) create a permanent user account on our Website.
No Personal Data Storage: We do not retain database logs of your personal identity, billing addresses, or names after your transaction is processed.
No Data Sharing: Because we do not collect or store your personal identification data, we do not—and cannot—sell, rent, or share your personal information with any third parties.
Payment processing is handled entirely by secure, PCI-compliant third-party gateways (such as Stripe or PayPal) integrated via WooCommerce.
Any billing details you enter during checkout are transmitted directly to the payment processor via encrypted SSL connections.
TRUE52 never sees, processes, or stores your credit card number or raw financial credentials.
Due to the nature of our services, all sales are final.
We do not offer refunds, returns, or exchanges once a purchase is completed. However, where possible a concierge shall attempt to correct a putrchase by offering to another member and if successful will refund.
If you experience a technical issue with your payment, please contact us at concierge@true52.com and we will assist you in accessing your file.
When you purchase a service from us, you are buying a limited license to use that service.
Unless explicitly stated otherwise, your purchase grants you a single-user, non-exclusive, non-transferable license for personal use.
You may not resell, redistribute, sub-license, copy, or share the service with third parties.
The Website and its services are provided on an “as-is” and “as-available” basis without any warranties, express or implied. TRUE52 shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services, or from technical interruptions in delivery beyond our reasonable control.
We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting to this page. Your continued use of the Website after updates are posted constitutes your acceptance of the revised Terms.
If you have any questions regarding these Terms or experience any technical issues with a digital purchase, please contact us at:
Email: concierge@true52.com
Website: www.true52.com